GENERAL INFO
RESIN CARE INSTRUCTIONS
SHIPPING INFO
KEEP OUT OF DIRECT SUNLIGHT AND EXTREMEM HEAT.
HAND WASH ONLY WITH MILD SOAP AND WATER. NOT DISHWASHER SAFE!
AVOID ALL CONTACT WITH HARSH CHEMICALS AND OILS.
NOT SHATTEPROOF! RESIN IS VERY DURABLE BUT IT CAN BREAK IF NOT CAREFUL.
FOR SHAKER CHARMS PLEASE HANDLE WITH CARE! SHAKER CHARMS ARE VERY STURDY BUT ARE NOT RECOMMENDED FOR INDIVIDUALS WHO ARE ROUGH WITH THEIR POSSESSIONS. ALL LIQUID CHARMS ARE FULLED WITH OIL UNLESS OTHERWISH STATED.
IF NEEDED, HAND WASH ONLY WITH MILD SOAP, WATER AND DRY USING A SOFT CLOTH.
FREE SHIPPING FOR USA, TAX FEES WILL BE APPLIED. QTEERESIN DOES NOT SHIP INTERNATIONAL AT THIS TIME. Q-TEE RESIN USE USPS FOR SHIPPING, AS SOON AS YOUR PACKAGE IS IN THE HANDS OF USPS IT IS UNDER THEIR RESPONSIBILITY. PRE-MADE ITEMS WILL SHIP WITHIN 1-2 WEEKS FROM PURCHASE, CUSTOME ORDERS WILL SHIP WITHIN 2-3 WEEKS FROM COMPLETION. PLEASE MAKE SURE TO DOUBLE CHECK ALL INFORMATION (NAME, ADDRESS, ORDER AND QUANITY) IS PLACED CORRECTLY. Q-TEE RESIN IS NOT RESPONSIBLE FOR INCORRECT INFORMATION. IF PACKAGE IS RETURNED DUE TO INCORRECT INFORMATION YOU WILL BE RESPONSIBLE FOR PAYING NEW SHIPPING FEES.
RETURN POLICY
ALL SALES ARE FINAL (APPLIES TO PHYSICAL AND DIGITAL PRODUCTS). ONCE AN ORDER IS PLACED YOU AGREE THAT I DO NOT ACCEPT RETURNS.
PAYMENT METHODS
-Stripe
- Credit / Debit Cards
- Offline Payments / Zelle
FAQ
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Can I order a custom piece?I do take custom orders, they are limited to a few slots at a time. I usually make a post on social media when I'm ready to take custom orders. All custom orders must be purchased through my website listing and not through dm as it is better for me to track the orders that way. If the listing on my website is sold out it means custom slots are full. Rush orders have extra charge, but I do not recommend it due to delicate processing pace, items may possibly need extra time Even with rush orders minimum of 10 days is required to allow the materials to fully settle before shipping.
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Do you do bulk orders/corporate gifts?Yes, I do bulk orders. Email me for detailed information.
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What payment methods are accepted?Stripe accepts credit card payments I also accept Zelle and Apple Pay. Steps for payment will be shown upon completing checkout. Payments must be made immediately after completing checkout. Prepare to take a snapshot of receipt after transfer. Consumer is responsible for transferring the correct, if the wrong amount has been transferred no receipt is produced and payment is not made immediately after checkout, the order will be void. For Zelle payment indicate such payment via email at qtresin@gmail.com
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Have questions about your order?Please email qtresin@gmail.com if you have further questions about your order .